/* Portale Clienti: guscio, navigazione e componenti della sola area clienti.
   Si appoggia ai token e ai componenti di app.css (card, badge, kpi, form, alert). */

.portale-skip {
    position: absolute; left: -9999px; top: 8px; z-index: 100;
    background: var(--color-surface); color: var(--color-text); padding: 10px 16px; border-radius: var(--radius-sm);
    border: 2px solid var(--color-primary-dark);
}
.portale-skip:focus { left: 8px; }

/* intestazione */
.portale-header { background: var(--color-dark); color: #fff; }
.portale-header-in {
    max-width: 1120px; margin: 0 auto; padding: 0 24px;
    display: flex; align-items: center; gap: 28px; min-height: 64px;
}
.portale-brand { display: flex; align-items: center; gap: 12px; color: #fff; text-decoration: none; flex: none; }
.portale-brand img { height: 26px; display: block; }
.portale-brand span { font-size: 13px; color: #B7C0BC; border-left: 1px solid #3B4442; padding-left: 12px; }
.portale-brand:hover { text-decoration: none; }

.portale-nav { display: flex; gap: 4px; flex: 1; min-width: 0; }
.portale-nav a {
    color: #C9D1CE; text-decoration: none; padding: 9px 14px; border-radius: var(--radius-sm);
    font-size: 14.5px; font-weight: 600; white-space: nowrap; transition: background .15s ease, color .15s ease;
}
.portale-nav a:hover { background: #2A3130; color: #fff; text-decoration: none; }
.portale-nav a[aria-current="page"] { background: #2F3836; color: #fff; box-shadow: inset 0 -2px 0 var(--color-primary); }

.portale-user { display: flex; align-items: center; gap: 12px; flex: none; margin-left: auto; }
.portale-user-name { text-align: right; line-height: 1.25; }
.portale-user-name strong { display: block; font-size: 13.5px; font-weight: 600; }
.portale-user-name span { font-size: 12px; color: #B7C0BC; }
.portale-user form { margin: 0; }
.portale-user .portale-exit {
    display: inline-flex; align-items: center; gap: 6px; background: transparent; color: #E6EBE9;
    border: 1px solid #4A5452; padding: 7px 12px; border-radius: var(--radius-sm); font-size: 13px; font-weight: 600; cursor: pointer;
}
.portale-user .portale-exit:hover { background: #2A3130; color: #fff; }

.portale-main { max-width: 1120px; margin: 0 auto; padding: 36px 24px 64px; }
.portale-footer { max-width: 1120px; margin: 0 auto; padding: 0 24px 40px; color: var(--color-muted-light); font-size: 12.5px; }

:where(a, button, input, select, summary):focus-visible { outline: 3px solid color-mix(in srgb, var(--color-primary) 55%, transparent); outline-offset: 2px; }

/* badge numerico nel menu */
.portale-badge { display: inline-block; min-width: 18px; padding: 0 6px; border-radius: 999px; background: #F2B544; color: #3A2A00; font-size: 12px; font-weight: 700; line-height: 18px; text-align: center; margin-left: 4px; }

/* titolo di pagina */
.p-head { margin-bottom: 26px; }
.p-head h1 { margin: 0 0 6px; font-size: 1.75rem; }
.p-head p { margin: 0; color: var(--color-muted); font-size: 15px; }
.p-eyebrow { display: block; font-size: 13px; font-weight: 700; letter-spacing: .02em; color: var(--color-primary-dark); margin-bottom: 6px; }

/* avvisi */
.p-notice {
    display: flex; gap: 14px; align-items: flex-start; padding: 16px 18px; border-radius: var(--radius);
    background: var(--color-warning-bg); color: var(--color-warning); margin-bottom: 20px; line-height: 1.5;
}
.p-notice .icon { flex: none; margin-top: 2px; }
.p-notice strong { color: inherit; }
.p-notice-ok { background: var(--color-success-bg); color: var(--color-success); }
.p-notice-info { background: var(--color-neutral-bg); color: var(--color-text); }

/* griglia a due colonne della panoramica */
.p-cols { display: grid; grid-template-columns: minmax(0, 3fr) minmax(0, 2fr); gap: 20px; align-items: start; }
.p-cols > div > .card:last-child { margin-bottom: 0; }

.p-card-title { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 14px; }
.p-card-title h2 { margin: 0; font-size: 1.05rem; }
.p-link { font-size: 14px; font-weight: 600; display: inline-flex; align-items: center; gap: 4px; }

/* elenchi */
.p-list { list-style: none; margin: 0; padding: 0; }
.p-list > li { display: flex; align-items: center; gap: 14px; padding: 13px 0; border-top: 1px solid var(--color-border); }
.p-list > li:first-child { border-top: 0; padding-top: 0; }
.p-list > li:last-child { padding-bottom: 0; }
.p-list-main { flex: 1; min-width: 0; }
.p-list-main strong { display: block; font-weight: 600; overflow-wrap: anywhere; }
.p-list-main small { display: block; color: var(--color-muted); font-size: 13px; margin-top: 2px; overflow-wrap: anywhere; }

.p-ico {
    flex: none; width: 38px; height: 38px; border-radius: 9px; display: grid; place-items: center;
    background: var(--color-neutral-bg); color: var(--color-neutral);
}
.p-ico-green { background: var(--color-success-bg); color: var(--color-success); }

/* stato vuoto */
.p-empty { text-align: center; padding: 22px 12px; color: var(--color-muted); }
.p-empty .p-ico { margin: 0 auto 12px; width: 46px; height: 46px; }
.p-empty strong { display: block; color: var(--color-text); margin-bottom: 4px; }
.p-empty p { margin: 0; font-size: 14px; line-height: 1.5; }

/* contratti */
.p-contract { padding: 0; overflow: hidden; }
.p-contract-head { padding: 20px 22px; display: flex; gap: 16px; align-items: flex-start; justify-content: space-between; flex-wrap: wrap; }
.p-contract-head h2 { margin: 0 0 6px; font-size: 1.12rem; }
.p-meta { display: flex; flex-wrap: wrap; gap: 6px 18px; color: var(--color-muted); font-size: 14px; }
.p-meta span { display: inline-flex; align-items: center; gap: 6px; }
.p-services { border-top: 1px solid var(--color-border); background: color-mix(in srgb, var(--color-bg) 55%, var(--color-surface)); padding: 6px 22px; }
.p-services > li { padding: 14px 0; }
.p-services .p-ico { background: var(--color-surface); border: 1px solid var(--color-border); }
.p-no-services { padding: 16px 22px; border-top: 1px solid var(--color-border); color: var(--color-muted); font-size: 14px; margin: 0; }

.p-past summary { cursor: pointer; font-weight: 600; padding: 12px 4px; color: var(--color-muted); list-style: none; display: flex; align-items: center; gap: 8px; }
.p-past summary::-webkit-details-marker { display: none; }
.p-past summary::before { content: "▸"; transition: transform .15s ease; }
.p-past[open] summary::before { transform: rotate(90deg); }
.p-past .p-contract { opacity: .92; }

/* documenti, accanto a contratti e servizi */
.p-section { border-top: 1px solid var(--color-border); padding: 14px 22px 4px; }
.p-section h3 { margin: 0 0 8px; font-size: 12.5px; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; color: var(--color-muted); }
.p-docs { list-style: none; margin: 0; padding: 0; }
.p-docs > li { display: flex; align-items: center; gap: 12px; padding: 9px 0; border-top: 1px solid var(--color-border); }
.p-docs > li:first-child { border-top: 0; }
.p-section .p-docs { padding-bottom: 6px; }
.p-ico-sm { width: 30px; height: 30px; border-radius: 8px; }
.p-btn-sm { padding: 5px 11px; font-size: 13px; }
.p-svc-row { display: flex; align-items: center; gap: 14px; }
.p-services > li { display: block; }
.p-services > li > .p-docs { margin: 4px 0 0 52px; padding: 0; background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-sm); padding: 2px 12px; }
.p-doc-actions { display: flex; gap: 8px; flex: none; }
.p-btn {
    display: inline-flex; align-items: center; gap: 6px; padding: 8px 14px; border-radius: var(--radius-sm); font-size: 13.5px; font-weight: 600;
    text-decoration: none; border: 1px solid var(--color-border); background: var(--color-surface); color: var(--color-text); cursor: pointer;
}
.p-btn:hover { background: var(--color-bg); text-decoration: none; }
.p-btn-primary { background: var(--color-primary-dark); border-color: var(--color-primary-dark); color: #fff; }
.p-btn-primary:hover { background: var(--color-primary-deep); border-color: var(--color-primary-deep); color: #fff; }

/* referente interno */
.p-person { display: flex; gap: 14px; align-items: center; }
.p-avatar {
    flex: none; width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center;
    background: var(--color-success-bg); color: var(--color-success); font-weight: 700; font-family: var(--font-heading);
}
.p-person strong { display: block; }
.p-person a { font-size: 14px; overflow-wrap: anywhere; }
.p-muted { color: var(--color-muted); font-size: 14px; line-height: 1.5; }

/* pagina di errore */
.p-error { max-width: 520px; margin: 48px auto; text-align: center; }
.p-error .p-ico { margin: 0 auto 16px; width: 56px; height: 56px; }
.p-error h1 { margin-bottom: 8px; }

@media (max-width: 860px) {
    .p-cols { grid-template-columns: 1fr; }
}

@media (max-width: 720px) {
    .portale-header-in { flex-wrap: wrap; gap: 0 12px; padding: 10px 16px 0; min-height: 0; }
    .portale-brand { order: 1; padding: 6px 0 10px; }
    .portale-brand span { display: none; }
    .portale-user { order: 2; padding-bottom: 10px; }
    .portale-user-name { display: none; }
    .portale-nav { order: 3; flex: 0 0 100%; overflow-x: auto; margin: 0 -16px; padding: 0 12px; scrollbar-width: none; }
    .portale-nav::-webkit-scrollbar { display: none; }
    .portale-nav { gap: 0; }
    .portale-nav a { border-radius: 8px 8px 0 0; padding: 11px 11px; font-size: 14px; }
    .portale-main .kpi-grid { grid-template-columns: 1fr 1fr; }
    .portale-main .kpi-grid > :last-child:nth-child(odd) { grid-column: 1 / -1; }
    .portale-main { padding: 24px 16px 48px; }
    .p-head h1 { font-size: 1.5rem; }
    .p-docs > li { flex-wrap: wrap; }
    .p-docs .p-doc-actions { flex: 0 0 100%; padding-left: 42px; }
    .p-services > li > .p-docs { margin-left: 0; }
    .p-section { padding: 12px 16px 2px; }
    .p-contract-head { padding: 16px; }
    .p-services { padding: 4px 16px; }
}

@media (prefers-reduced-motion: reduce) {
    * { transition: none !important; }
}

/* assistenza */
.p-head-azione { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.p-head .p-link { display: inline-flex; }
.p-card-attenzione { border-color: #EBD08C; background: color-mix(in srgb, var(--color-warning-bg) 40%, var(--color-surface)); }
.p-tickets > li { padding: 14px 0; }
.p-thread { display: flex; flex-direction: column; gap: 12px; margin-bottom: 20px; max-width: 760px; }
.p-msg { border: 1px solid var(--color-border); border-radius: var(--radius); padding: 14px 16px; background: var(--color-surface); }
.p-msg header { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 8px; }
.p-msg header time { margin-left: auto; font-size: 12.5px; color: var(--color-muted); }
.p-msg-body { line-height: 1.55; overflow-wrap: anywhere; }
.p-msg-mio { border-left: 3px solid var(--color-primary); }
.p-msg-staff { background: color-mix(in srgb, var(--color-bg) 60%, var(--color-surface)); }
.p-reply { margin-bottom: 0; }
@media (max-width: 720px) { .p-msg header time { margin-left: 0; flex: 0 0 100%; } }

/* allegati nella conversazione */
.p-allegati { list-style: none; margin: 10px 0 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.p-allegati li { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-size: 14px; }
.p-allegati small { color: var(--color-muted); }
.p-allegati-apri { font-size: 13px; }

/* i <button> con classe .p-btn non devono prendere lo stile pieno dei pulsanti generici di app.css */
button.p-btn:not(.p-btn-primary) { background: var(--color-surface); color: var(--color-text); border: 1px solid var(--color-border); }
button.p-btn:not(.p-btn-primary):hover { background: var(--color-bg); }